My upload upload/download speed is slow

You can upload and download as many file as you want at the same time, please consider that Suyara allow to run in parallel up to 5 file during the upload process, but this doesn’t mean you cannot add as many as you want, they will be added in queue and processed automatically.

Suyara doesn’t impose any download or upload bandwidth limit, instead you are allowed to use the 100% of your bandwidth speed.
Sometime we will need to throttle bandwidth usage, when we detect network bottlenecks or suspicious activity from an account, in this case the user will be directly alerted by mail otherwise you will see a global alert on our Status Page.

When we talk about Download or Upload speed we need to begin defining the main difference between Mb and MB.
Apparently the same, Mb stand for Megabit and MB for Megabyte, so if you have an ADSL2+ line of 20 Mbps and you want to download a 20MB song you wouldn’t get it in 1 second, but instead in 8 seconds (with a 10% overhead).
On the other side web browsers show you the download speed in MB and in some case this can cause confusion because at first sight you could think that we limit your bandwidth, but is not the case.

Now that you have understand this main difference let’s make some practical example.
Below we list 8 common broadband plan offered by ISP worldwide:

Download speed Upload speed Type Download speed Upload speed
1 Gbps 1 Gbps Fiber 100 MB/s 100 MB/s
100 Mbps 100 Mbps Fiber 10 MB/s 10 MB/s
100 Mbps 10 Mbps Fiber 10 MB/s 1 MB/s
50 Mbps 5 Mbps VDSL/Fiber 5 MB/s 500 KB/s
20 Mbps 1 Mbps ADSL2+ 2 MB/s 100 KB/s
10 Mbps 1 Mbps ADSL2 1 MB/s 100 KB/s
6 Mbps 1 Mbps ADSL 600 KB/s 100 KB/s
3 Mbps 600 Kbps ADSL 300 KB/s 60 KB/s

Let’s choose for example the 20 Mbps plan, as you can see your ISP sold your plan as 20 Mbps which is good, but in reality your effective download speed is 2MB/s and upload equal to 100KB/s.

 

How this speed impact on Upload/Download performance?
Let’s see a practical example below using the same file “Holiday photo album.zip” and comparing the Upload/Download speed between all type of connections seen before:

File Size Bandwidth Download time Upload time
Holiday photo album.zip 500MB 1 Gbps – 1 Gbps 04 Seconds 04 Seconds
Holiday photo album.zip 500MB 100 Mbps – 100 Mbps 44 Seconds 44 Seconds
Holiday photo album.zip 500MB 100 Mbps – 10 Mbps 44 Seconds 07 Minutes and 20 Seconds
Holiday photo album.zip 500MB 50 Mbps – 10 Mbps 01 Minutes and 28 Seconds 07 Minutes and 20 Seconds
Holiday photo album.zip 500MB 20 Mbps – 1 Mbps 03 Minutes and 40 Seconds 1 Hours, 13 Minutes and 20 Seconds
Holiday photo album.zip 500MB 10 Mbps – 1 Mbps 07 Minutes and 20 Seconds 1 Hours, 13 Minutes and 20 Seconds
Holiday photo album.zip 500MB 6 Mbps – 1 Mbps 12 Minutes and 13 Seconds 1 Hours, 13 Minutes and 20 Seconds
Holiday photo album.zip 500MB 3 Mbps – 600 Kbps 24 Minutes and 26 Seconds 2 Hours, 02 Minutes and 13 Seconds

As you see from the results uploading a 500MB archive with a 20 Mbps line will take 1 Hours, 13 Minutes and 20 Seconds to complete and download will take 03 Minutes and 40 Seconds this because your effective download speed is 2MB/s while the upload speed 100KB/s.

The table show the average time a file would take to Upload and Download over Suyara.
The speeds are optimistic because your connection could be slow down by many factors including (Physical distance from your ISP DSLAM, xDSL line noise, programs you are running on your PC, cable quality, wifi versus ethernet connection, etc.).

 
To optimize your bandwidth performance, we invite you to read our guide: Troubleshoot slow upload or download speed